Welcome to Submit Sol, LLC. By activating or using our Service, you agree to accept these Terms and Conditions (”T&Cs”). They affect your legal rights by, among other things, requiring mandatory arbitration of disputes and charging an early cancellation fee ($50). If you do not agree to these T&Cs, do not activate or use the Service.

These T&Cs and your Service Agreement (if any) constitute your agreement with Steel Canopy, Inc. DBA Submit Sol (hereinafter referred to as “SS”) and its affiliates (together, “SS”, “we”, or “us”) for any services, software, or products that are billed to your SS account (referred to as “the Service”). These T&Cs supersede all earlier versions. Rate plan and feature information for the Services you select or use are available to you on our Web site, and are a part of our agreement and are incorporated by reference into these T&Cs (the T&Cs, your Service Agreement, and the rate plan information together are referred to as the “Agreement”). You acknowledge that no employee or other person associated with SS authorized to make any representation or warranty (other than as written in the Agreement or our current materials).

1. Acceptance of Agreement. You accept this Agreement by: (a) activating or using the Service; (b) signing, or orally or electronically accepting the Agreement; or (c) performing the actions on a computer that set up an account (in which case you are deemed to accept the Agreement), whichever occurs first. Accepting a 30 day (or other period) trial will also constitute acceptance of the agreement, if, and only if, you fail to terminate the service at the end of the trial period.

2. Term; Cancellation of Service. You may cancel Service at anytime. If you are using the service under a trial arrangement, cancellation within the trial period will result in no cost to you. If you have accepted the agreement by the means described in 1(a) or 1(b) above, if you cancel within the first 30 days of signing up for our service, you will receive a Full refund. If you signed up for monthly term services, you may cancel Service for any reason by providing us with notice at least 10 days before the end of the monthly cycle, which cancellation will take effect on or before the beginning of the next billing cycle after the notice period. For cancellation of any Service plan with a fixed term longer than 1 month, you may cancel Service for any reason by providing us with notice at least 10 days before the end of the monthly cycle. Once your cancellation notice has been entered into our system (within the 10 days), your plan with be converted to the monthly rate, the monthly rate will be multiplied by the number of months you have subscribed to our Service and, in addition, may be subject to a one time $50 early cancelation fee. All of the remaining funds will be refunded to you. All cancellation requests must be either mailed to us at Submit Sol, LLC RE: Cancellation Request, 1350 E. Flamingo Road #710 Las Vegas, NV 89119 or emailed to support@submitsol.com. We may suspend or terminate your Service for any reason upon 3 days notice (unless a longer period is required by law). If you breach the Agreement, we may suspend or terminate your Service immediately without prior notice (except to the extent prohibited by law) and do the same for any other service you receive under any other agreement with us. You breach the Agreement by: (a) failing to pay any sum when due; (b) failing to comply with any provision in this Agreement or any other agreement between us; (c) your financial institution dishonoring or returning for insufficient funds your check or credit card; or (d) your use of the services to violate any law. In the event of cancellation, you are responsible for payment of all charges (including any cancellation fee) due to us under the Agreement, which charges will be immediately due and payable. If we reinstate Service to you after discontinuing Service, you may be subject to pay reactivation charges or deposits.

3. Use of Service. You may not use, or attempt to use, the Service or the website for any fraudulent, unlawful, improper, harassing, excessive, harmful, or abusive purpose (”Improper Uses”), or so as to adversely or negatively impact our customers, employees, business, reputation, or network, any other person, or SS’s ability to provide quality service. We may determine on a case-by-case basis what constitutes Improper Uses. If we suspect a violation of this provision, we may do any or all of the following, in any order or combination: (i) begin legal action; (ii) suspend or terminate Service immediately and without prior notice; (iii) suspend or terminate service provided to you under any other agreement with us; and (iv) cooperate with law enforcement in prosecuting offenders. You agree to cooperate with our investigation of suspected violations. We may terminate your Service or change your rate plan at any time, with notice, if we determine, in our sole discretion, that your use of the Service is excessive, unusually burdensome, or unprofitable to us. SS websites are database driven using proprietary code and must be hosted by SS servers. Upon cancellation of Service, you cannot transfer the hosting of your SS website. SS may include a domain name as a part of your Service. Domain names purchased by us are owned and managed by SS, however SS can release ownership of a domain name to you; a fee of up to $199 may apply. If you request to use a domain name owned by you, you are solely responsible for the renewal and maintenance of that domain name. SS is in no way responsible for any service interruption due to a problem with a domain name owned and maintained by you.

4. Billing and Charges. You will be charged for Service on a monthly and/or annual billing cycle basis and we may change your billing cycle at any time. If you are on a monthly plan, you agree to timely pay in full each month all charges and fees associated with the Service, including without limitation, monthly recurring Service charges, and you remain liable for payment of unpaid charges, even if a third party agrees to pay your charges. If you are on a long term plan (such as one or two years), you will make the payment, in full, for the period you chose at the start of the period. A setup fee will be charged by SS unless otherwise stated in writing. SS will automatically renew your service for the same term you have selected at the end of each term, and automatically bill your credit card on the current billing cycle for that next term until you provide a written notice of cancellation. The Service will then terminate on the last day of the term’s billing cycle after the receipt of written notice of cancellation. You understand and agree that you are responsible for all charges incurred related to the service until the last day of the billing cycle in which the notice of cancellation is received by SS. All payments to SS are non-refundable except for as provided above. This includes any applicable setup fees and subsequent charges regardless of usage.

5. Incorrect Charges. If you believe your bill contains an incorrect charge, you have 60 days from the date of the first bill that contains the charge to notify us or you waive any right to dispute the charge. To notify us, please contact our Support Department at support@submitsol.com or 1 (866) 923-1924. We may require you to describe the dispute in writing. If your financial institution dishonors or returns for insufficient funds your check or credit card, it is a breach of this Agreement and we may, at our option (a) charge you a fee of $20.00 or such amount as may be permitted by law, (b) stop accepting checks, credit card or other similar payment methods from you, and/or (c) immediately suspend or cancel your Service. We may use a collection agency and charge you for their fees billed to us for trying to collect what you owe us.

5a. Late Fees. You agree to pay 1.5% or $5.00 per month (or portion of a month), whichever is greater, on any past due balances until paid. Except to the extent prohibited by law, this late fee may be charged regardless of any disputes you may have raised regarding your invoiced charges. These late fees are liquidated damages, attributable to the increased costs incurred by SS when follow up on charges owed are required. The late fees shall be added to the amounts owed, and the aggregate amount owed shall accrue interest compounded at 1.5% per month.

6. Limitation of Liability. You understand that SS uses our best ability to provide service in a timely, accurate manner, but you also understand and agree not to hold SS liable for any unintentional errors, misrepresentations, or inaccurate information. It is your responsibility to regularly check your email for status updates and other pertinent information regarding your Service from SS. Failure to check such emails and/or act upon updates and requests by SS can and will hinder our ability to properly render Service. You are responsible to ensure you are receiving all email correspondence from SS. If spam filters are in place and may be blocking our emails, you must make an alternate means to receive this communication (i.e. alternate email, removing spam filters, adding our domain @submitsol.com to a safe list etc…). Failure to comply fully absolves SS from any and all responsibility, promised, assumed or otherwise, to fulfill Services for you. SS will not be held responsible for any lack of communication due to email problems on your side. Further, you understand that because of matters outside of SS’s reasonable control including, without limitation, labor disturbances; acts of God (including without limitation severe weather); failure of a communications carrier to provide lines or service; governmental regulations or interference; accidents; fires; explosions; or from any other similar or dissimilar cause beyond the reasonable control of SS (”Force Majeure”) SS shall not be liable to any person, parties, or entity for any claims, causes of action, loss or damage in any way arising out of, or related to, such Force Majeure or suspension of such party’s obligations hereunder. You shall indemnify, hold harmless and defend SS and its respective employees, officers and directors from and against any and all damages, losses, liabilities, actions, proceedings (whether legal or administrative), demands, costs, and expenses (including but not limited to reasonable attorneys fees) threatened, asserted or filed by a third party against SS, arising out of or related to your account and/or your relations with SS.

7. Integration; Mandatory Arbitration of Disputes. This Agreement constitutes the entire understanding between the parties hereto and supersedes all negotiations, representations, prior discussions and preliminary agreements between the parties hereto. This Agreement shall be construed as though all parties had drafted it. This Agreement may not be modified except by a written instrument signed by You and by an SS officer. All warranties, representations, indemnities, covenants and other agreements of the parties hereto shall survive the execution, delivery, and termination of this Agreement. This Agreement shall inure to and bind the successors and assigns of the respective parties hereto. Should any terms of this Agreement become or be declared to be invalid or void by any court, such determination shall have no effect on the other terms of this Agreement, which shall remain in full force and effect. Any dispute, claim or controversy concerning duties under this Agreement shall first be mediated in Utah County, Utah. In the event that mediation is unsuccessful, the case shall be directed to binding arbitration administered by, and pursuant to the rules of, the American Arbitration Association (“AAA”) and shall take place in Utah County, Utah. Each party shall bear the expense of his own attorney’s fees and prosecution of its claims/defenses. The parties shall share equally all other costs and expenses associated with such arbitration. Failure of either party to enforce any rights granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party of its rights or such breaches.

8. Privacy. SS reserves the right to collect and use data generated through the use of the site(s). However, SS will never intentionally allow your data to be used by your competitors. If you feel that there has been a lacuna in this policy, please contact SS immediately and we will take prompt action to insure either that no problem exists, or that it is promptly corrected.