By Robert Lockard

Are books about to take a quantum leap forward? I just read an excellent article on CNN called, “E-books catching on with readers.” I’ve covered this topic before on the eHarbor Blog, and much of what I read in this article harkened back to the thoughts I offered in my blog entry, “Will Kindle hurt book publishers?” In that blog post, I focused solely on the Kindle DX, but now many other companies are jumping into the fray.

The e-book industry certainly looks promising. It’s attracting top booksellers like Barnes & Noble and Amazon, as well as tech giants like Apple, Google and Sony. Technological advances keep coming, making e-books thinner, easier on the eyes and more affordable every year. In fact, according to the article, they could become as thin as a piece of paper within the next five years. That sounds amazing!

The reason I am so excited about this development is that it has the power to dramatically cut printing costs and open the doors to up-and-coming authors to show off their work. Imagine someone writing a great work of fiction and selling it through Amazon at a fraction of the price it would be if it had to be printed, shipped and stored. That author could start earning revenue almost immediately.

This also gives new opportunities to people engaged in ecommerce. Instead of having to mail cumbersome documents about their services to customers, they might be able to offer them in digital form. I know this is already done via email and on websites, but they could become more mobile and they wouldn’t have to be printed out if they could be accessed on an e-book.

Right now, e-books only account for about 3 percent of the revenue earned by the publishing industry. But industry insiders, like Book Oven CEO Hugh McGraw, are expecting their share of the publishing industry to grow to as much as 20 percent in 2014. It will be interesting to see what the future holds for the publishing industry.

Aren’t you glad to be living in the future?

This blog entry is a complete version of the eHarbor Blog post, “E-books on the verge of explosive growth” The photo of the e-book inside a book is from Flickr, and it is the copyright of timonoko.

By Robert Lockard

It looks like two Davids are joining forces to take on Goliath. After years of public wrangling over the details, Microsoft and Yahoo finally announced a proposed 10-year partnership between their search-engine and online-advertising departments on Wednesday, July 29, 2009.

“In simple terms, Microsoft will now power Yahoo search while Yahoo will become the exclusive worldwide relationship sales force for both companies’ premium search advertisers,” the official Microsoft news release said.

The way I read that sentence, it means they will pool their resources so that Yahoo’s search engine will have the same tools as the Bing “decision engine.” It also means Bing will have access to Yahoo’s superior online advertising services and it can give advertisers better results and a bigger audience.

Right now, Google controls about 70 percent of the online-search market, while Microsoft and Yahoo, combined, only account for nearly 30 percent of all Internet searches. They’ll need a lot more stones in their sling if they hope to take down the giant.

What does this new relationship mean for pay-per-click advertisers? According to the news release,

Yahoo will become the exclusive worldwide relationship sales force for both companies’ premium search advertisers. Self-serve advertising for both companies will be fulfilled by Microsoft’s AdCenter platform, and prices for all search ads will continue to be set by AdCenter’s automated auction process.

Advertisers will be able to take advantage of Microsoft’s online-advertising tools while also receiving Yahoo’s expert service. This new service will hopefully offer the best of both worlds.

“Through this agreement with Yahoo, we will create more innovation in search, better value for advertisers and real consumer choice in a market currently dominated by a single company,” Microsoft CEO Steve Ballmer said, referring to Google.

Of course, companies and their CEOs want to promote their services as much as possible. Google probably has a completely different take on these events. So what are your thoughts? Is this development good or bad for ecommerce and Internet marketing? This is a complete version of the blog post on the eHarbor Blog: “What the Microsoft-Yahoo merger means for ecommerce.”

The Microsoft-Yahoo logo is from Flickr, and it is the copyright of JVManna.

By Robert Lockard

The Bing decision engine is the most-visible sign of competition between Microsoft and Google, but the two technology giants are competing in many ways besides their search engines. And online companies and users are benefiting from their rivalry.

According to a Wired magazine article, “Google vs. Microsoft: What you need to know,” there are several ways Microsoft and Google are trying take market share from each other. I’ll discuss how some of those ways could be good for us who work in ecommerce and Internet marketing.

For instance, Google’s online advertising services, through Adsense, have taken pay-per-click campaigns to a new level. This service allows many websites to post paid-search ads from Google and earn money when someone clicks on one of them. This allows these sites to translate visitors into revenue, and it also helps Google earn money on its advertising campaigns. Web marketers benefit from the added exposure, allowing them to reach more online users than ever before.

Microsoft is trying to get into this market with Bing cashback. It has yet to become profitable, like Google, in the arena of online advertising, but the additional competition could mean lower advertising rates and better service for Internet marketers. I discussed Bing at length in an eHarbor Blog entry, “Bing decision engine good for online marketing.”

Although Microsoft’s Internet Explorer browser has already had plenty of competition from Mozilla Firefox, Google’s new Chrome browser is sure to push them to innovate even more.

By the way, as I read this article, I noticed a glaring grammatical error that called out for me to comment on. Here’s the sentence:

It is, however, not a death match — it’s more of an fight to see who will be the King of Technology…

So close. By the way, this is a complete version of the blog entry on the eHarbor Blog: “Google-Microsoft face-off benefits ecommerce.” The Google vs. Microsoft photo is from Flickr, and it is courtesy of michperu.

By Robert Lockard

Have you heard all about how useful Twitter is in building your business, but you have no idea how to get started “tweeting”? You’re not alone, and Twitter is trying to help you learn the ropes with a new Twitter user guide.

I found out about this new guide in a Houston Business Journal article, entitled “Twitter launches business guide, search widget.” Social Media Marketing apparently Twitter noticed many people and businesses would open Twitter accounts, post for a while and then abandon them because they either weren’t seeing results or they didn’t know what they’re supposed to do to with them. This new guide should hopefully reverse that trend.

If you go to Twitter’s guide you’ll find information on how to get started, new vocabulary terms, best practices and case studies on companies that have successfully used Twitter to increase their revenue.

Twitter also launched a new Twitter search widget to allow people to see who is talking about them right now. As I’ve discussed before, major search engine optimization like Bing and Google can’t keep up with Twitter and Facebook’s fast-updating service. It appears Twitter is trying to remedy this situation, but this tool is still limited in its uses. We’ll have to wait and see what permanent fix they or other entrepreneurs come up with. You can read my discussion of Twitter and search engines in my blog entry, “Google can’t keep up with Twitter.”

Twitter can be an excellent tool for businesses to keep in touch with customers, build new relationships and generate new sales opportunities. But it must be used wisely. I’ve talked a lot in the eHarbor Blog about how Twitter doesn’t directly help your site’s search engine optimization, but it does have many strengths. It should be an important part of your Internet marketing strategies if you’re an ecommerce company.

This blog entry is a complete version of the eHarbor Blog post, “Twitter tutors tweeters.” The photo of the squirrel reaching is from Flickr, and it is courtesy of snappybex.

By Robert Lockard

With the release of its Magellan Merchant service on August 31, Magellan Commerce has become the first one-stop shop for businesses looking for website, branding and online payment solutions. No company has ever offered both an ecommerce platform and merchant services until recently.

There is a huge demand among online businesses for a simple, low-cost merchant service. That’s why Magellan Commerce combined its expertise at Web design with this new merchant service. Now businesses won’t have to work with several different companies to build their website and then allow customers to pay with credit cards online. It can all be handled by Magellan Commerce for an amazingly low price.

Here are some of Magellan Merchant’s great features:

- No setup fees

- Low transaction rates

- Low, 5-cent monthly fee

- No contracts

- No minimum monthly transactions

- PCI-compliant security protocols to protect against identity theft

Magellan Merchant services are only available to Magellan Commerce customers. Magellan Commerce is an innovative ecommerce platform that specializes in designing websites and logos for small businesses. eHarbor, Inc. is the parent company of both Magellan Commerce and Submit Solution.

To find out more about Magellan Commerce and Magellan Merchant, go to www.magellancommerce.com or call 1-800-925-1647.